Hello. This is Stanton Jones with a special video edition of what’s important in the IT and business services industry this week.

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The Big 3 Takeaways
As we discussed yesterday on the fourth quarter 2023 ISG Index call:
Record-setting mega-deal activity led to the best year ever for managed services in 2023.
Managed services demand will remain strong in 2024 as enterprises look to optimize costs as they deploy AI.
AI will generate new demand for IT services; however, talent shortages and discretionary spending pressure will continue to weigh on the market.

Here’s a quick video recap:
Index The Big Three Video 4Q23
You can watch the full call replay here and access the slides from the call here.
Register Now for the 2024 Q1 Webcast
Have a great weekend!

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