Insider
Hello. This is Stanton Jones with a special video edition of what’s important in the IT and business services industry this week.

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The Big 3 Takeaways
As we discussed yesterday on the fourth quarter 2023 ISG Index call:
► Record-setting mega-deal activity led to the best year ever for managed services in 2023.
► Managed services demand will remain strong in 2024 as enterprises look to optimize costs as they deploy AI.
► AI will generate new demand for IT services; however, talent shortages and discretionary spending pressure will continue to weigh on the market.

Here’s a quick video recap:
Index The Big Three Video 4Q23
You can watch the full call replay here and access the slides from the call here.
Register Now for the 2024 Q1 Webcast
Have a great weekend!

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